What our clients say about us
"...a breath of fresh air."
If you do your shopping at Asda, Sainsburys, Waitrose or Tesco, you will almost certainly have bought food items wrapped in A.S.P. Packaging products.
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"...a pleasure to have around."
"Just wanted to say that Milan and Mitul were a pleasure to have around. Hope we provided most of what they needed and they got a good feel for the way we run our business. "
Sue Graham
Redrose Property Services
"...beyond the call of duty..."
"…..just to let you know how extremely helpful Lyn was yesterday afternoon - she really went beyond the call of duty to get the PPL Accounts email to me…sincere
thanks"
Emma Brunell
Director, Probate Properties Limited
"...patience and understanding..."
We
recently assisted with the sale of a client company, after which the
Finance Director wrote to us as follows:
“I am very grateful to both Martin and Barry for their guidance and advice
through some pretty turbulent times. I am also appreciative of the patience and
understanding shown by Manoj and his team both during and after the audit."
"...guidance, help, concern and expertise..."
We have been privileged to act for more than one generation of a family on many occasions, and we received the following letter from the retired parents of a son whom we had assisted during a difficult period for the business in question:
"Just a little note to express my sincere thanks for all your guidance, help, concern and expertise that you gave to ........... over the last few months. I am sure it helped him enormously to face and get over such a traumatic time.
"I think we were very lucky to have picked such a good company as yours, who we treat as friends.
"Our grateful thanks."
"...kind and understanding..."
Bankruptcy or insolvency can be an extremely difficult and stressful experience, so our insolvency team take great care to act considerately and sensitively to all individuals involved in each case. We received this letter following a bankruptcy:
"I would like to express our thanks to you for all the invaluable advice you gave us regarding our insolvency and our decision to go for bankruptcy. It was definitely the best decision for us.
"We appreciate so much that you were willing to speak to us on the phone whenever we had questions, and that you were so kind and understanding of our situation.
"It was a very difficult and stressful time, and your advice and patience helped us through. Thank you very much."
"...efficient, on time and charming."
"Auditors" and "charming" are not normally two words that are associated, so we were delighted to receive this letter after an audit team recently visited a client:
"Can I say what a pleasure it was to have your colleagues in the office. They were efficient, on time and charming."
Mike Bonehill
Partner, H Montlake & Co
"...personal and heartfelt thanks"
The Chairman of a company for whom we acted for many years wrote:
"I wanted to add my personal and heartfelt thanks to you and your firm for all you have done for the company over the last 14 or 15 years. We certainly went through some moments during that period, but were greatly assisted by your firm, assuming responsibility for the VAT and administrative side of the business.
I should also like to thank you for having allocated the day-to-day tasks to your Audit Manager Atul Shah and I know my Managing Director during that period had the highest regard for his diligence"
The Managing Director added:
"I should like to echo my Chairman's comments and say how much I have enjoyed working with you over the years and to thank you for your support and the personal interest you have shown in the company's affairs."
The MD also wrote to Atul personally and stated: "I should like to thank you personally for all the work you have carried out and the assistance you have given me whilst I have been director of the company. It is not only what you have done as most professionals would do the same, but the speed and efficiency with which you have operated and the kind and friendly manner in which you have performed these tasks"
"...patience, persistence and ability"
"We write to thank you for the recently completed server installation works at our office at Oakleigh Road South.
"Further to the above we would like to thank Pankaj Bhasin (IT Systems Manager) for his efforts; particularly his patience, persistence and ability in carrying out what was a far from simple job."
Frank Malena
Managing Director, FM Electric
al Services Ltd
"...kind hospitality and entertainment"
We regularly host receptions for clients and contacts at the renowned Ivy restaurant. We choose this venue not just for the excellent food and ambience, but because it shares our service philosophy. The following extract from a letter sent to us by a guest at a recent reception for insolvency contacts and associates is typical of those we receive after such events:
"May I take this opportunity of thanking you and your Partners for your kind hospitality and entertainment on Thursday.
"Hearing so many good comments about the Practice from the various people there, is a clear sign of their respect and appreciation for the Professional Services that you provide."
"...they have saved us a considerable amount of time and money"
Nationally acclaimed baby products mail order company Perfectly Happy People (PHP) has been established for over 18 years. With a head office and warehouse facility based in London and over 20 employees, the company sells a wide range of baby products throughout the UK including nursery furniture, clothing, feeding products and training items.
"...approach to business is exceptional"
North London based UK Relocation has been providing immigration and emigration services for the past 17 years. Managing director Paulene Grant, together with her team of 40 UK based employees and associates around the globe, provide all the necessary services for companies and individuals moving in to the UK or from the UK to any location across the world.
"...swimmingly well"
"Barry,
I spoke with several people who have been involved in handling the UK accounts. I am happy to report that everyone was quite fine with the service and personal interaction that we have had from your people at Harris Lipman. Everything seems to be going swimmingly well. Please keep up the good work and let us know if there is anything you need from us.
Mark T. Campbell
Vice President - International Sales"
"Your hospitality was outstanding"
"Dear Barry
Many thanks for the meeting today. I found it most instructive...
...your hospitality was outstanding and the cake was a delightful surprise. I am not being patronising when I say that your expertise goes well beyond accountancy...
...it occurs to me that since Ronacrete is in need of someone with commercial skills you might be interested in an interview for the position of Commercial Manager! I doubt that we would find anyone as capable...
Thanks again.
Best wishes
Maurice Osen"
"Personable...excellent service"
A recommendation from their bank manager led the owners of Kellis Group to choose Harris Lipman to help with a business plan and budget when the company was created. The relationship led to Harris Lipman becoming the company's accountants for the next three years and handling a large scale management buyout in 2005.
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